After each android update is released, Spotify logs out and won't log in again without reinstalling

[shadowmoses]

Plan

Premium

Country

US

Device

Sony XZ Premium, HTC U11

Operating System

Android 9 (Pie)

My Question or Issue

Every single time an update for Spotify is pushed to Google Play, the next time I open Spotify it will have logged itself out and generates an error when attempting to log in again. I've attempted every possible fix one could think of---cache, data, restarting, safe mode, factory reset, etc---but the only way to get it working again would be to reinstall the app.

Considering updates are pushed every week or two this has become extremely annoying, as the reinstall forces me to start from scratch and reapply all settings as well as download specific playlists once more; I've had to do this over a dozen times already. On that note, I find it strange the app data would be wiped from a simple reinstall, so perhaps this glitch is causing this or some other sort of corruption to occur

Also, the issue would seem to be be related to devices still running Android Pie, as I've experienced the exact same issue on multiple such devices.

[Joan]

Hi there @shadowmoses,

Thanks for reaching out. When did this first start happening? Have any other devices been affected by this? If you haven't already, try performing the full clean reinstall steps and see if that makes the login work properly.

Let us know how it goes.