Album art not appearing

[Braedy]

This may not seem like much of an issue, but it is still one of the consistently worse bugs that I have come across whilst using the Spotify app on Android, which is saying a lot considering the app being absolutely riddled with trivial errors that should be bafflingly easy fixes.

I am paying $12 per month for one of the best music streaming platforms on the market, so I expect a consistent, quality user interface.

A great selection of music does not excuse a poor UI. As far as I'm concerned, at least half of the app's core value (and my money) is invested into the ability to provide a properly functioning UI.

I have attached a screenshot to help visualise the issue.

If anyone has a practical solution that isn't "uninstall and reinstall", please let me know. I refuse to believe that Spotify's only fallback is "having technical issues? Looks like you need to reinstall".

Sure, it might work, but I shouldn't have to reinstall the app more frequently than paying for it.

Thanks,

Braedy I.

[Joemommaspotify]

The only time album art does not appear is in the Playlists. The thumbnails just go away for no reason at all. Sometimes they are there and most times not!  It's annoying, because the platform is built off of playlists! Contacted Spotify support and you can guess where that went!  Nothing I do changes the album art from vanishing. Just drop the image on my SD Card, which is very healthy and has no issues. I think the album art comes from Spotify servers.

[Elzin_7]

I've been having this problem for a few months, Samsung Android 7