Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Offline playback vanished, does anyone have an ideas please, see below
Solved! Go to Solution.
Why has the Offline Mode control switch been moved into different menus on the settings page so often? This is terribly annoying.
Ugh I am trying to find the answer myself. They moved offline button to playback but then it just vanished. I hope we can find the answer!
I am using S23 Ultra - Samsung, if that's a factor
Are you searched to find the new button
Plan
Premium
Country
US
Device
(Samsung S23)
Operating System
(Android Oreo)
My Question or Issue
I am not certain why my offline mode feature is missing. I recall seeing the feature sometime last week. I restarted my phone, My phone is up to date with the current OS, and The app is up-to-date, As I mentioned I am a premium member. Please assist.
This is not the SOLUTION to my question... I knew where it was, I'm asking why its been moved around so often???
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…