Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android 4.2 not working. Please help!

Android 4.2 not working. Please help!

All of a sudden I have a major problem.
My phone boots up fine and ends up at the lock screen. When I swipe to unlock all I get is the screen flashing alternate blue and black - no keys work - all I can do is take out the battery and start again!
I have tried a hard reset but all I get is a screen witht the android logo lying flat with a triangle with an exclamation work and the statement 'no command' it then boots up to the lock screen and the same problem.
I have not done anything to this phone - it has just started without any reason.

The phone is M-Horse N9000W running android 4.2
Can anyone help me please?

Reply
2 Replies

It doesn't sound like a spotify problem. I  suggest you try a factory reset of your device to see if that helps.

i just got that phone today and it was working great i loved it the phone was fast and i used it all day and then i went to twitter which worked earlier well when i did that the phone cuts off then cuts on and goes to the android screen with the logo and cuts off and keeps doing that and i dont know how to hard reset this one or go it to safe mode

Suggested posts