Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android App starts playing without prompt. / Switches to Chrome Player without prompt

Android App starts playing without prompt. / Switches to Chrome Player without prompt

Plan: Premium

Device: Droid Turbo

Operating System: 8.0

 

My Question or Issue:
The android app has taken to starting to play on its own while the phone is sitting locked. The music it starts playing seems completely unrelated to anything I was listening, or wanting to listen, to.


In a potentially related issue, both the mobile and desktop apps have a tendancy to switch to a third "device", the "chrome webplayer", even when I'm not using chrome on any device.

This is problematic behaviour from a Premium app, and will not be continuing to pay for premium if this sort of erratic behaviour persists.

Reply
0 Replies

Suggested posts