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[Android] Can't Select Song to Play or Turn Off Autoplay

[Android] Can't Select Song to Play or Turn Off Autoplay

Premium account in US

 

LG V30 - Android 8.0

 

When searching for certain songs and tapping the Top Result, instead of playing the selected song, it starts a radio station based on the song. I also cannot get AutoPlay to stop on my account even when the option is turned off. 

 

I've logged out of my account on all devices, unliked from Amazon/Alexa, done a clean reinstall of Spotify on my phone, and nothing will change this behavior. 

 

I opened a new Premium account from one of the open slots on my family plan and logged in on my phone and this behavior did not occur. Why is my primary account broken? How can I be able to actually play the songs I search for without having to lose my primary account and all the songs I've saved to it? 

 

Thank you. 

 

Reply
1 Reply

Hey @unazebra, welcome to the community!

 

Just to confirm, does this happen with specific songs you search for, or any songs? If it's happening to a specific few, send us the Link or URI for us to take a closer look.

 

I'd also suggest checking if you have multiple Spotify accounts with your information following these suggestions. You could be logging in to a Free account instead of the Premium one.

 

Keep us posted.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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