[Android][Offline] I can't listen music from my computer on my cellphone

[kaike100]

I'm facing a problem , i have a couple of musics on my desktop and sync. with my computer  and i'm able to listen normally , the problem occours when i try to use the offilne option on my cellphone and it's say  " This song isn't Available" , i'm alredy unistall, i've spotify premium , and this problem start happening when  spotify made a upgrade.

[Joe]

You first need to download the files to your android, following the steps here. Let me know if you still have problems.

[kaike100]

Now it's saying that i must go to settings  and enable the opiton " Download using your cellphone " , but it's already on ... and the musics  still "grey" and unable to listen even when i'm online on cellphone...

[Joe · Accepted solution]

They won't play until you have downloaded the playlist containing your local files to your mobile. Did you put the local files into a playlist then download it on your mobile? If the local files don't sync, here's a list of things to check.

• Your PC and mobile must be connected to the same Network/SSID and spotify should be running on your PC.
• In your router settings, check that UPnP (Universal Plug and Play) is enabled.
• Make sure that Windows shows your network as private and not public.
• Set exceptions for spotify in any firewall or internet security programme. If you are unsure how to do this, temporarily disable them.
• Check that you haven't already hit the limit of 3,333 downloads per device or 9,999 downloads across all devices.
• If you are using a wifi network outside of your home, there is every chance that the protocols used by spotify for downloading are blocked.

If you still can't make it work, you can create a mobile hotspot on your mobile and connect your PC to this hotspot via wifi. Syncing the local files should then work.

[kaike100]

Thank you Joe , my problem was exctly my wifii settings , after i changed it to "be able to conect to other devices" i've become able to conect with my cellphone

[Joe]

Glad you got it working 🙂