App problems，helpme

[baigeixia]

I can't use spotify on my tablet. I've tried many versions but they don't work. I can only log in and can't play. I can't see the song list. But my mobile phone is normal, only my tablet has problems. My tablet is Lenovo Xiaoxin padpro2021 and Lenovo tb-j716f.

[Lyubka]

Hey @baigeixia,

Welcome to the Community and thanks for reaching out. 

We'd love to help if you experience difficulties with using Spotify on your tablet. We appreciate giving us exact make and model of the tablet, but could you please share what Spotify version you're using as well?

In the meantime, you can start off by trying a clean reinstall of the app to make sure you have the latest version and that any outdated files are removed.
Give your device a quick restart as well before you open the newly installed app. This is more thorough than a regular one and can be helpful to get rid of any cache that might be causing issues. You can securely log back in again and see if you still experience this issue.

Feel free to get back to us if you have any further questions.