App started to crush after launching on Samsung Galaxy M30s

[Aleksandr667]

Plan

Premium

Country

Russia

Device

Samsung Galaxy M30s

Operating System

Android

My Question or Issue

Today Spotify on my Android started to crush after launching. I tried to reinstall app and reboot device, nothing works.

[robigouk]

Hi
please see below, please follow in the EXACT ORDER.

Please do the following in the exact order:-
make sure you're connected to a wifi network
log out of Spotify
uninstall Spotify
clean your phone's cache (if you can)
remove the SD card (if you have one)
turn off your phone
turn on your phone
reinstall Spotify
Log in to Spotify
open Spotify and download at least one album or playlist
reinsert the SD card (if you have one)

I hope this helps, let us know how you get on 🙂

[Aleksandr667]

I already did it. After third reinstall it works.