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App will start and then close immediately

App will start and then close immediately

Plan

Premium

Country

USA

Device

Google Pixel 3XL

Operating System

Android 10 (Spotify version 8.5.25.894

 

My Question or Issue

App will not open. The Spotify logo appears and the app closes.

So far I've tried:
- Restart device
- Force stop app
- Clean storage and cache, uninstall app and clean reinstall
- App has all permissions granted
- App is NOT battery optimized
This happens on and off wifi, at home, office, and on the road. Problem started shortly after the Android update and the 9/30/2019 Spotify update

Reply
1 Reply

Hey there @puffinmaster86

 

Thanks for bringing this to our attention and for confirming what steps you have taken to solve this!

 

Please go to this Ongoing Issue, click +VOTE and subscribe to get further info on the topic.

 

We're here for you 🙂

PetyaModerator
 
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