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Appear to be trying to log in from another country

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Appear to be trying to log in from another country

Searched but couldn't find similar; been using spotify on my kindle for 6 weeks and registered it and live in Ireland.

 

Today it logged me out and when I try to log back in I get the log in from a different country message - I can't even find spotify settings and my kindle still says I'm in Ireland.

 

Any ideas?

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Accepted Solutions
Marked as solution

Sign into the Spotify website and make sure the correct country is selected for your account:

https://www.spotify.com/accounts/profile/

 

If you still have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Sign into the Spotify website and make sure the correct country is selected for your account:

https://www.spotify.com/accounts/profile/

 

If you still have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

what kind of useless solution is that

Seems like Spotify defaults to US.

Worked for me - Log in to spotify.com, change country and re-log in app.

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