Audio quality on tracks is bad, but the ads are perfectly clear???

[bingus_tea]

For some reason, my Spotify app is having some weird bug with audio quality. I know it's not because fo my headphones, since the ads always sound perfectly clear, while the actual songs sound so grainy and lower quality.
Is there a way to fix this?? 😞

[osornios]

Hey @bingus_tea 

Try changing the Media quality of downloads, and streaming in the settings menu, and see if that makes a difference. Just be careful of doing it while on WiFi, since file size may increase and consume your mobile data.

Hope it helps. 🙂

[MichaelxHell]

Got the same problem. Sounds like someone burned a CD 100 times at lowest quality or something. Can't even my quality settings as they are greyed out. 

[osornios]

Hey @MichaelxHell 

Have you tried deleting and reinstalling the app. Hopefully that'll fix the issue. 🙂