Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 55335 Views
  • 68 replies
  • 25 likes
  • 55335 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27790 Views
  • 5 replies
  • 0 likes
  • 27790 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify suddenly won't play podcast episodes from CNN 5 Things and other podcasts under CNN name

Plan Student Premium Country Nigeria Device Samsung Galaxy A53 5GSamsung Galaxy A05 Operating System (Android 14) My Question or Issue Hi there, just this past late July (let say around late July or July 23, 2024) Spotify suddenly won't play podcast ...

  • Newbie
  • Plan   Student Premium       Country   Nigeria       Device   Samsung Galaxy A53 5G Samsung Galaxy A05     Operating System &...
  • Susan_GP
  • Moderator
  • 492 Views
  • 1 replies
  • 0 likes
  • Spotify suddenly won't play podcast episodes from CNN 5 Things and CNN
  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio stuck in mono

PlanPremiumCountryIndonesia Device(Oppo A15)Operating System(Android 10) My Question or IssueMy Spotify audio output seems to be stuck in mono. I tried playing stereo test tracks and it's in mono even though I've turned it off in the settings.At firs...

  • Casual Listener
  • Plan Premium Country Indonesia  Device (Oppo A15) Operating System (Android 10)   My Question or Issue My Spotify audio output seems to be stuck in mono. I tried playing stereo te...
  • BundyBaron57
  • Casual Listener
  • 9466 Views
  • 16 replies
  • 0 likes
  • 9466 Views
  • 16 replies
  • 0 likes

Superuser Contribution Can't swipe recomanded track to the left to add to the queue like others song

PlanPremiumCountryFranceDeviceXiaomi lite 9 Operating SystemAndroid Oreo My Question or IssueI can't swipe left the recomanded tracks at the bottom of the playlist to add them directly in the Spotify queue.

  • Visitor
  • Plan Premium Country France Device Xiaomi lite 9  Operating System Android Oreo   My Question or Issue I can't swipe left the recomanded tracks at the bottom of the playlist ...
  • Dessi
  • Moderator
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Spotify Connect doesn't show Device List

Hi EveryoneAfter changing wifi router my fiance's Spotify Connect doesn't show up or even look for devices on her Xiaomi Redmi 10 Android 12.5. It worked fine before changing router. It still works fine with my Android 14 Poco F3. We are all connecte...

  • Casual Listener
  • Hi Everyone After changing wifi router my fiance's Spotify Connect doesn't show up or even look for devices on her Xiaomi Redmi 10 Android 12.5. It worked fine before changing router. It still works...
  • Einssv
  • Newbie
  • 1281 Views
  • 3 replies
  • 0 likes
  • 1281 Views
  • 3 replies
  • 0 likes

Superuser Contribution AutoPlay not working

PlanPremiumCountryUSADevicePixel 6 ProOperating System(Android 13 My Question or IssueA few days ago, AutoPlay stopped working. I now have to manually navigate the menu to start song radio to get it to continue past the one song I have started. Same ...

  • Casual Listener
  • Plan Premium Country USA Device Pixel 6 Pro Operating System (Android 13   My Question or Issue A few days ago, AutoPlay stopped working.  I now have to manually navigate the menu...
  • Quattrogrilli
  • Visitor
  • 3274 Views
  • 4 replies
  • 1 likes
  • 3274 Views
  • 4 replies
  • 1 likes

Superuser Contribution The Android app freeze when I want to add a song to a playlist

It freezes every Time when I use autocomplete in the playlist search bar (sometimes it's the gboard that freeze, sometimes the spotify app)

  • Newbie
  • It freezes every Time when I use autocomplete in the playlist search bar (sometimes it's the gboard that freeze, sometimes the spotify app)
  • MihailY
  • Moderator
  • 235 Views
  • 2 replies
  • 0 likes
  • 235 Views
  • 2 replies
  • 0 likes

Cambio automatico de almacenamiento

PlanPremiumCountry Device(Samsung Galaxy 9+)Operating System( Android 10.) My Question or IssueTengo un samsung galaxy s9+ en el cual selecciono el almacenamiento de la música en la tarjeta SD, sin embargo, cada cierto tiempo automaticamente cambia d...

  • Visitor
  •   Plan Premium Country   Device (Samsung Galaxy 9+) Operating System ( Android 10.)   My Question or Issue Tengo un samsung galaxy s9+ en el cual selecciono el almacena...
  • NetoValt
  • Newbie
  • 1202 Views
  • 4 replies
  • 0 likes
  • 1202 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Compiling playlists - having to scroll down to find

When I'm adding songs to a new playlist and I have a 5min coffee or bathroom break, I return to add more songs and the newly created playlist is nowhere to be found. You have to scroll down and it's now about 13th from the top. The ones at the top ar...

  • Newbie
  • When I'm adding songs to a new playlist and I have a 5min coffee or bathroom break, I return to add more songs and the newly created playlist is nowhere to be found. You have to scroll down and it's ...
  • Yordan
  • Moderator
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Audio quality on tracks is bad, but the ads are perfectly clear???

For some reason, my Spotify app is having some weird bug with audio quality. I know it's not because fo my headphones, since the ads always sound perfectly clear, while the actual songs sound so grainy and lower quality.Is there a way to fix this??

  • Newbie
  • For some reason, my Spotify app is having some weird bug with audio quality. I know it's not because fo my headphones, since the ads always sound perfectly clear, while the actual songs sound so grai...
  • osornios
  • Spotify Star
  • 251 Views
  • 3 replies
  • 0 likes
  • 251 Views
  • 3 replies
  • 0 likes

Fire TV playback freezing after advert

PlanFreeCountryUKDeviceAmazon Fire Stick My Question or IssuePlayback competely freezes after a couple of songs, usually after an advert plays. NOTHING gets the player working again other than rebooting the Fire stick.This was working perfectly until...

  • Casual Listener
  • Plan Free Country UK Device Amazon Fire Stick   My Question or Issue Playback competely freezes after a couple of songs, usually after an advert plays. NOTHING gets the player working ag...
  • stevenjwill
  • Newbie
  • 1794 Views
  • 6 replies
  • 6 likes
  • 1794 Views
  • 6 replies
  • 6 likes

Solved!!Superuser Contribution Where can I find the starting artist choosing screen after closing it?

I chose a few artists there and closed because I wanted to try the app out and finish that later. Now I want to use that screen again, but I can't seem to find it anywhere. Where can I find it? Thanks PlanFreeCountryBrazilDeviceMotorola OneOperating ...

  • Roadie
  • I chose a few artists there and closed because I wanted to try the app out and finish that later. Now I want to use that screen again, but I can't seem to find it anywhere. Where can I find it? &nbs...
  • Darth_GTB
  • Roadie
  • 7008 Views
  • 15 replies
  • 0 likes
  • 7008 Views
  • 15 replies
  • 0 likes

Superuser Contribution Spotify on Android Auto only shows the three latest albums

PlanPremiumCountry DeviceAudi MMIOperating SystemAndroid Auto My Question or IssueHi, bought an Audi A3 from 2018 with the MMI and Android Auto.Everything works, I can listen to my music. What's odd, if I browse Spotify by artist on my car's screen i...

  • Newbie
  • Plan Premium Country   Device Audi MMI Operating System Android Auto   My Question or Issue Hi, bought an Audi A3 from 2018 with the MMI and Android Auto. Everything works, I can...
  • Peter_Stadtler
  • Visitor
  • 1692 Views
  • 8 replies
  • 3 likes
  • 1692 Views
  • 8 replies
  • 3 likes

Superuser Contribution how do i play audio only podcast.

When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio only for video tab is selected, but i still get vide...

  • Visitor
  • When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio o...
  • Susan_GP
  • Moderator
  • 1614 Views
  • 1 replies
  • 0 likes
  • 1614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound effects always changing in every other song (Vivo)

PlanFree/PremiumCountryPhilippinesDeviceVivo Y20i V2032Operating SystemAndroid 12 My Question or IssueSo I have a Vivo Y20i V2032 which has this Deepfield Deep Space Sound Effects thing on my Spotify app which has different sound effects, such as Pan...

  • Newbie
  • Plan Free/Premium Country Philippines Device Vivo Y20i V2032 Operating System Android 12   My Question or Issue So I have a Vivo Y20i V2032 which has this Deepfield Deep Space Sound Ef...
  • thomasdiel
  • Newbie
  • 1076 Views
  • 3 replies
  • 0 likes
  • 1076 Views
  • 3 replies
  • 0 likes

Superuser Contribution Start podcasts from the beginning

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a huge playlist consisting of nearly 100hours of pod...

  • Regular
  • I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a...
  • Susan_GP
  • Moderator
  • 823 Views
  • 1 replies
  • 0 likes
  • 823 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify android app not working properly doesn't load any content or plays any song

Hi, My Spotify android app is not working. When I open the app the Home page shows all the recommendations, playlists and artist thumbnails but when I tap on it the content inside never loads only black screen is present. When I search for a song and...

  • Regular
  • Hi, My Spotify android app is not working. When I open the app the Home page shows all the recommendations, playlists and artist thumbnails but when I tap on it  the content inside never loads o...
  • Not applicable
  • 5640 Views
  • 12 replies
  • 0 likes
  • 5640 Views
  • 12 replies
  • 0 likes

Superuser Contribution "Waiting for host to start playback" Spotify Jam

PlanPremiumCountry CanadaDeviceSamsung s24 ultraOperating SystemAndroid 14My Question or IssueI had left a Spotify jam that my friend invited me to. I connected to my cars blue tooth and it wouldn't let me play any tracks. It kept giving me the messa...

  • Visitor
  • Plan Premium Country Canada Device Samsung s24 ultra Operating System Android 14 My Question or Issue I had left a Spotify jam that my friend invited me to. I connected to my cars blue toot...
  • FoximusCentauri
  • Visitor
  • 14908 Views
  • 4 replies
  • 1 likes
  • 14908 Views
  • 4 replies
  • 1 likes

Superuser Contribution web player issues (Android)

PlanPremiumCountrySpainDeviceGalaxy s22 ultraOperating SystemAndroid My Question or Issue The Android App doesn´t support moving playlists to folders so I tried with the web player in Android to manage playlists , but : 1.- The web player has no acce...

  • Regular
  • Plan Premium Country Spain Device Galaxy s22 ultra Operating System Android   My Question or Issue   The Android App doesn´t support moving playlists to folders so I tried w...
  • jalacb
  • Regular
  • 2325 Views
  • 8 replies
  • 1 likes
  • 2325 Views
  • 8 replies
  • 1 likes

Superuser Contribution App playing music from Desktop EVEN WHEN APP UNINSTALLED

I don't even know how this happens. The app had broken, again, so that the music sync was instead playing on both devices. But even when uninstalling spotify, this still happened?? How?? I rescinded permissions for the app on my device? Surely this i...

  • Regular
  • I don't even know how this happens. The app had broken, again, so that the music sync was instead playing on both devices. But even when uninstalling spotify, this still happened??   How?? I r...
  • Noxee
  • Regular
  • 542 Views
  • 6 replies
  • 0 likes
  • 542 Views
  • 6 replies
  • 0 likes

Spotify randomly pauses and resumes on its own.

PlanPremiumCountryUSADeviceSamsung Galaxy Note9Operating SystemAndroid Pie My Question or IssueI recently (last 3-4 days) started having a problem where while listening to Spotify the music will randomly pause and if left for about 30-45 seconds it w...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy Note9 Operating System Android Pie   My Question or Issue I recently (last 3-4 days) started having a problem where while listening to Sp...
  • Not applicable
  • 2576 Views
  • 3 replies
  • 4 likes
  • 2576 Views
  • 3 replies
  • 4 likes