Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

BUG-ANDROID Incorrect storage report causing full internal memory

BUG-ANDROID Incorrect storage report causing full internal memory

Spotify app is set to download all files to external SD card *and does so correctly as seen in external SD storage space

 

Android UI still reporting that internal memory space being taken up by Spotify files (the same files that are actually being stored on the external SD card. 

 

Uninstal and Reinstall did not solve problem. Deletion of all cache ad app data did not solve. 

 

exact same problem documented here: 

 

https://community.spotify.com/t5/Ongoing-Issues/BUG-ANDROID-Storage-usage-reported-incorrectly/idi-p...

 

Phone: Samsung Galxay S5

Spotify Version: 8.4.37.587 armv7

 

Please help! the 'fake' internal storage is blocking other apps from being updated/ downloaded. 

 

Thanks!

 

 

Reply
0 Replies

Suggested posts