Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Behind the Lyrics disappeared

Behind the Lyrics disappeared

Plan

Premium

Country

Brazil

Device

Samsung Galaxy a10

Operating System

Android

 

My Question or Issue

So, until a few hours ago when i used spotify it showed both the lyrics feature and the behind the lyrics feature, but then suddenly it stopped showing the behind the lyrics feature, with the exception of some artists that don't allow lyrics on musixmatch, i want to know what happened because i like the behind the lyrics feature and it's deeply frustrating when it doesn't appear (at least for me, i know most people dislike this feature).

Reply
1 Reply

Hey @ricardo2001,

 

Thanks for getting in touch with us. 

 

Apologies for the delayed response, we just came across this thread.

 

We'd suggest you restart your device and then log out and log back in again. If that doesn't help, we'd suggest you give these steps a go. That way you can make sure the app is up-to-date and the cache is not causing any issues.

 

If that doesn't do the trick, you can try logging into another account on the same device. Does the issue persist?

 

Keep us in the loop! If you have questions, you know where to find us.
 

 

 

 

Ver Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts