Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Sorry to post a bug in the ideas, I looked for 10' how to post a bug and couldn't find it, this is ridiculous.
Here is how to reproduce the bug in the Android app:
- Click Radios
- Click ((+)) to create a new radio
- Search for a song, for example Stairway to heaven
- The ((+)) sign in the "Top result" section doesn't work and won't allow you to create that radio
You have to use the same ((+)) sign in the Songs section
Sorry again for posting a bug in the ideas, I let you forward it in the right section.
@Jordi Can you move this?
My Profile!//Currently Cool Playlist
Done 😉
Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!
Hi,
I've just tried following your steps an successfully created a radio station (for Stairway to Heaven).
As such I don't think this is a bug, Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved.
[GUIDE] How to fix common issues for Spotify on Android
Probably because you clicked on the name of the song itself in the Top Result section, not on the ((+)) sign which is definitely inactive unlike the same ((+)) sign in the Songs section.
Doublecheck
Hi,
Just re-tried ensuring I clicked the ((+)) and it sucessfully added. Can you try a clean install following the below guide (Including checking for redundant cache folders, and don't forget the reboot).
[GUIDE] How to fix common issues for Spotify on Android
Just triplechecked with the following search "mr right av", which gave me "Mr Right Mickey Avalon".
I confirm the ((+)) in the Top Result section is inactive and does not work to create a new radio.
In the Songs section, it works.
That's with Spotify 2.2.0.636 on a Nexus 4 running KitKat 4.4.4
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…