Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I feel like this is currently a General Problem with Spotify, it opten keeps playing although the Bluetooth Connection is nö longer established. Also the Play/Pause/Back/skip Buttons (on the Bluetooth divice) don't seam to work in those Situation. It seams like the app ignores any external Input Not eine within the app sometimes, which it is why it also keeps playing with a lost bt Connection.
Spotify is not hibernating when you aren't using it, on top of the playing after disconnecting from Bluetooth. Something has been wrong since the last update. It is draining my phone to the point where it is dead for an hour while recharging.
I'm also missing the notification and toggles in my notification bar on my Pixel XL. It has randomly popped up buy majority of the time it's missing.
I also noticed music continues to play after disconnecting from Bluetooth.
No spotify staff comment? It's very annoying, because sonetimes it keeps playing loud in quiet places.
Same issue here Galazy S6, it started after the last update I think. My chips inserts no longer control play pause and when I disconnect bluetooth (car or headphones) it keeps playing. They really broke the controls on the last update. I am starting to look for other music services that might work.
The lack of a comment from Spotify speaks clearly about their level of support.
The controls in the notification aren't workingnif Spotify has benn open for a long time, and my Bluetooth device can't control Spotify at all. It can't stop the music when I turn if off or take a call on my phone.
If it were dooze doing its "magic", it should also stop the music from playing, right?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…