Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't click on a song to listen to.

Can't click on a song to listen to.

Spotify will not let me click on a song to listen to at all. I tried logging out and logging back in. I also tried restarting my device and redownloading the app but nothing with work.
Reply
4 Replies

Do you have Spotify Premium?
If you are using a mobile device, you need Spotify Premium for on-demand playback.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Do you have a premium subscription? What device are you using. With spotify free, you can only shuffle play on a mobile phone.

I have premium, on a windows phone. Can't click on it either (but it's white and not greyed out)


@silken wrote:

I have premium, on a windows phone. Can't click on it either (but it's white and not greyed out)


Hey @silken you're more likely to get help over in the relevant section.

Suggested posts