Can't connect to Sonos speakers vie Spotify app (but the reverse works)

[bestouff]

Hi,

I have a Premium plan; the problem here appears on the android app as well as the Web player (Firefox Linux).

I have a few Sonos speakers, my Sonos account has been linked to my Spotify account properly.

Since a few days, I can still play Spotify content on my Sonos speakers via the Sonos app; however I can't play songs on my Sonos speakers from the Spotify app (or web app). The app can "see" the speakers but it can't connect to them (see attached screenshot, "téléphone" is my phone, "Mezzanine + 1" are my Sonos speakers, "Lecture impossible pour l'instant" means "unable to read/play for now").

I tried restarting everything (phone, speakers, wifi), reauthenticating Spotify to my Sonos account ... I'm lost.

Does womeone know why it could have stopped working, and how to make it work gain ?

[radiofreekent]

I was having the exact same issue on a Pixel 6a. It seems to have started in the past week. Doing the full reinstall of the app solved my problem.

[bestouff · Accepted solution]

Didn't do anything, the problem solved itself after 2 weeks. Apparently it was a bug in Spotify's backend ...