Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
0x8EFABE4E
Newbie
56053 Views
68 replies
25 likes

56053 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
3 weeks ago
Sumit_Ghosh
Casual Listener
27859 Views
5 replies
0 likes

27859 Views
5 replies
0 likes

Superuser Contribution Re: Unable to login on Android

I can't login either, on Android phone. Whereas I login on a computer it recognises my username and password, if I put the same username and password on the phone it says it's wrong. I've already tried resetting the password twice, still has the same...

ASDalton
Newbie
I can't login either, on Android phone. Whereas I login on a computer it recognises my username and password, if I put the same username and password on the phone it says it's wrong. I've alr...
2022-09-11 10:13:34 PM
2022-09-12 10:27:42 AM
Alex
Spotify Legend
194 Views
1 replies
0 likes

194 Views
1 replies
0 likes

Superuser Contribution spotify keeps turning the wifi off on my phone

PlanFreeCountry CanadaDeviceX Power 2Operating SystemAndroid 7.0 (Nougat) My Question or Issue Spotify Mobile keeps turning off the wifi on my phone when the screen turns off for longer than a few seconds. I don't know why it keeps doing this, but I'...

battalion_501
Newbie
Plan Free Country Canada Device X Power 2 Operating System Android 7.0 (Nougat) My Question or Issue Spotify Mobile keeps turning off the wifi on my phone when the screen...
2018-07-27 10:17:40 PM
2022-09-12 7:43:16 AM
Dian
Spotify Legend
1417 Views
5 replies
0 likes

1417 Views
5 replies
0 likes

Superuser Contribution Storage Bug on Android

PlanPremiumCountryGermanyDeviceSamsung Galaxy S20 FE 5GOperating SystemAndroid 12 My Question or IssueSo I have this problem for a few months now but thought about finally adressing it. It´s a bit annoying to see. I only have one SD card which makes ...

Felky
Casual Listener
Plan Premium Country Germany Device Samsung Galaxy S20 FE 5G Operating System Android 12 My Question or Issue So I have this problem for a few months now but thought about finally ad...
2022-05-11 3:51:07 PM
2022-09-10 8:31:06 PM
manu43
Casual Listener
2457 Views
16 replies
1 likes
bugs

2457 Views
16 replies
1 likes

Superuser Contribution Playlists switch to radio immediately

Premium, Samsung A51, latest Android OS, USA. Sometimes when I turn on a playlist, about one to two seconds after the first song plays, the playlist will end and switch to a radio based on the playlist. Keep in mind I have premium. It will also do th...

jjmax
Casual Listener
Premium, Samsung A51, latest Android OS, USA. Sometimes when I turn on a playlist, about one to two seconds after the first song plays, the playlist will end and switch to a radio based on t...
2021-04-13 9:30:12 PM
2022-09-09 9:47:32 PM
AlejaR
Moderator
4715 Views
20 replies
0 likes

4715 Views
20 replies
0 likes

Superuser Contribution Play button now has shuffle built in. Why?

Plan- Fam PremCountry- usaDevice pixel 4a (android) (See attached pic for example) My Question- I went to play some music today in my office. The play button when I open an album has shuffle built into it. This is automatic. I looked in the settings ...

adrenilinecrash
Newbie
Plan- Fam Prem Country- usa Device pixel 4a (android) (See attached pic for example) My Question- I went to play some music today in my office. The play button when I open an...
2021-08-05 8:13:10 PM
2022-09-09 4:49:41 PM
Yordan
Moderator
2088 Views
8 replies
0 likes

2088 Views
8 replies
0 likes

Superuser Contribution [Android][Other] Phone takes over spotify play from ancillary devices when headphones are powered on

BUG REPORT - When listening to spotify on a device other than my phone, and I connect my bluetooth headphones to my phone (to answer a call, mainly), music transfers to my phone / headphones opposed to maintaining play on the ancillary device. This b...

austingsmith
Visitor
BUG REPORT - When listening to spotify on a device other than my phone, and I connect my bluetooth headphones to my phone (to answer a call, mainly), music transfers to my phone / headphones opposed ...
2022-08-26 3:27:39 PM
2022-09-09 3:56:11 PM
Novy
Moderator
163 Views
1 replies
0 likes
Android
Other

163 Views
1 replies
0 likes

Superuser Contribution I am unable to scroll through the genres in my liked playlist.

I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.

Drew0118
Visitor
I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.
2022-06-21 1:15:35 AM
2022-09-09 10:40:18 AM
CHunteer2014
Newbie
418 Views
4 replies
0 likes

418 Views
4 replies
0 likes

Superuser Contribution No internet connection

PlanPremiumCountryFranceDeviceSamsung s10e Operating SystemAndroid My Question or IssueWhen connected on mobile data (4G LTE at least) the app find 'no internet connection'. All titles and podcasts are in grey excepted for the ones downloaded previou...

Olivialily
Newbie
Plan Premium Country France Device Samsung s10e Operating System Android My Question or Issue When connected on mobile data (4G LTE at least) the app find 'no internet connecti...
2022-09-07 12:49:28 AM
2022-09-09 9:42:39 AM
Vasil
Moderator
233 Views
1 replies
0 likes

233 Views
1 replies
0 likes

Solved!!Superuser Contribution Transferring offline songs between phone and laptop

PlanPremiumCountryIndiaDeviceSamsung Galaxy S7Asus ROG GL503Operating SystemAndroid Oreo(8.0)Windows 10 1809My Question or Issue I have downloaded a lot of playlists on my phone and I want the exact same playlists on my laptop but I don't want to dow...

CYPHER0041
Newbie
Plan Premium Country India Device Samsung Galaxy S7 Asus ROG GL503 Operating System Android Oreo(8.0) Windows 10 1809 My Question or Issue I have downloaded a lot of playlists on m...
2019-04-02 9:49:19 PM
2022-09-08 8:39:30 PM
AlejaR
Moderator
8993 Views
3 replies
0 likes
android 8.0
Help
windows10

8993 Views
3 replies
0 likes

Superuser Contribution Data being used playing downloaded music

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid 11 My Question or IssueWhen playing downloaded albums or playlists in my car, network data is being used. It didn't start doing this until recently, after an update I guess.Please fix asap as ...

godzero
Regular
Plan Premium Country USA Device Pixel 3 Operating System Android 11 My Question or Issue When playing downloaded albums or playlists in my car, network data is being used. It didn't ...
2020-12-19 8:16:46 PM
2022-09-08 7:53:25 AM
godzero
Regular
885 Views
6 replies
0 likes

885 Views
6 replies
0 likes

Superuser Contribution Sound becomes distorted when headphones plugged in and screen is off

PlanPremiumCountryCanadaDeviceGalaxy A03sOperating SystemAndroid 12 My Question or IssueSince the last update on Android on September 1st (to UI 4.1), the sound becomes distorted when I listen to music/podcasts on my phone and the screen is turned of...

kilashl
Casual Listener
Plan Premium Country Canada Device Galaxy A03s Operating System Android 12 My Question or Issue Since the last update on Android on September 1st (to UI 4.1), the sound becomes disto...
2022-09-04 12:32:03 AM
2022-09-07 7:27:32 PM
Eni
Moderator
1538 Views
3 replies
0 likes

1538 Views
3 replies
0 likes

Can't download Spotify podcasts

PlanFreeCountryUsDeviceSamsung Galaxy s21Operating System Android My Question or IssueWhen I try to download podcasts that are owned by spotify (Gimlet and Ringer podcasts to be precise), I get an exclamation point in the download area. I can downloa...

Zacz
Casual Listener
Plan Free Country Us Device Samsung Galaxy s21 Operating System Android My Question or Issue When I try to download podcasts that are owned by spotify (Gimlet and Ringer podcas...
2022-09-02 3:22:52 AM
2022-09-07 4:04:16 PM
Taylith
Community Legend
1115 Views
3 replies
1 likes

1115 Views
3 replies
1 likes

Superuser Contribution Volume different between playing song from album and searching

I have a Premium account (from Italy) and using a Samsung A52s 5G running Android 12. While I am using bluetooth headphones, what happens is that if I go to an album and play a song (in this case not downloaded), then I just search the song from the ...

Francesco10
Music Fan
I have a Premium account (from Italy) and using a Samsung A52s 5G running Android 12. While I am using bluetooth headphones, what happens is that if I go to an album and play a song (in this case not...
2022-09-05 9:46:28 PM
2022-09-07 10:04:20 AM
Elena
Moderator
213 Views
1 replies
0 likes

213 Views
1 replies
0 likes

Superuser Contribution Synced local songs will sometimes become unavailable

PlanPremiumCountryFrance DeviceSamsung Galaxy Z Flip 3 5GOperating SystemAndroid 12, app version 8.7.42.943 My Question or IssueI have several tracks on my phone that are synced from local files on my computer. But since a few weeks ago, I've been ha...

BSoD38
Regular
Plan Premium Country France Device Samsung Galaxy Z Flip 3 5G Operating System Android 12, app version 8.7.42.943 My Question or Issue I have several tracks on my phone tha...
2022-06-30 10:31:24 AM
2022-09-07 9:27:46 AM
Vasil
Moderator
2021 Views
6 replies
0 likes

2021 Views
6 replies
0 likes

Superuser Contribution Android App Local Files completely gone.

PlanFreeCountryUnited States DeviceMoto GOperating SystemAndroid Suddenly the app is not recognizing my over 100 local files, yet mere hours ago it had been. Before any of you assume, I've NEVER used Spotify on a computer so this is not related to sy...

UmbralCorvid
Newbie
Plan Free Country United States Device Moto G Operating System Android Suddenly the app is not recognizing my over 100 local files, yet mere hours ago it had been. Before any ...
2022-04-05 10:14:35 AM
2022-09-06 1:58:04 AM
sjju
Casual Listener
2050 Views
14 replies
1 likes

2050 Views
14 replies
1 likes

Cannot click on songs for the album Eagles. Looks like an undefined issue?

It's so weired that I cannot play a song of this specific band. Maybe be backend sync issue? PlanPremiumCountryGermany Device(Samsung Galaxy S20)Operating System(Android 12) My Question or IssueIt's so weired that I cannot play a song of this specifi...

ashishsantikari
Casual Listener
It's so weired that I cannot play a song of this specific band. Maybe be backend sync issue? Plan Premium Country Germany Device (Samsung Galaxy S20) Operating System (A...
2022-09-03 12:45:08 AM
2022-09-05 11:44:52 AM
Amayy
Spotify Star
212 Views
3 replies
0 likes

212 Views
3 replies
0 likes

Equalizer is missing from Android

PlanPremiumCountryIndiaDeviceOnePlus 6, Samsung M30sOperating SystemAndroidSpotify Version : 8.7.62.398 (Both Devices) My Question or IssueI cannot find an equalizer option on my oneplus device as well as my samsung mobile phone even after following ...

jojo1000
Casual Listener
Plan Premium Country India Device OnePlus 6, Samsung M30s Operating System Android Spotify Version : 8.7.62.398 (Both Devices) My Question or Issue I cannot find an equalizer option...
2022-09-04 9:33:19 PM
2022-09-05 7:34:46 AM
jojo1000
Casual Listener
258 Views
1 replies
0 likes

258 Views
1 replies
0 likes

Solved!!Superuser Contribution Cannot use SDCARD on Android 11

PlanPremiumCountryCzechOperating SystemAndroid 11 My Question or IssueI cannot use SDCARD. App doesn't ask me for permissions when I try to transfer data to SDCARD via Storage option in App settings. If i manually grant the permissions to 'Allow acce...

jieuieui5345
Casual Listener
Plan Premium Country Czech Operating System Android 11 My Question or Issue I cannot use SDCARD. App doesn't ask me for permissions when I try to transfer data to SDCARD via S...
2022-05-29 9:57:32 AM
2022-09-04 5:29:39 PM
OscarDC
Moderator
1469 Views
5 replies
0 likes

1469 Views
5 replies
0 likes

Superuser Contribution Playlist Enhance Issue

When shuffling while using the Playlist Enhance feature, the queue will have many songs doubled, i.e: a song will play twice in a row. This happens for what sometimes feels like half of the songs in the queue. Is there a reason this happens or a pote...

c_oster
Casual Listener
When shuffling while using the Playlist Enhance feature, the queue will have many songs doubled, i.e: a song will play twice in a row. This happens for what sometimes feels like half of the songs in ...
2022-04-12 6:48:48 PM
2022-09-04 1:38:21 PM
Vasil
Moderator
1424 Views
7 replies
0 likes

1424 Views
7 replies
0 likes

Superuser Contribution My Samsung S22 Ultra is stuck in Spotify login. I tried everything

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

315woq4rvj3h2exlvwla
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2022-09-02 12:07:47 AM
2022-09-04 12:35:10 PM
Elena
Moderator
492 Views
1 replies
0 likes

492 Views
1 replies
0 likes

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