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Can't download even if I am on wi fi with excellent signal and the app keep saying there is somethin

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Can't download even if I am on wi fi with excellent signal and the app keep saying there is somethin

Avatar of kelaalek
Casual Listener
2017-04-05 02:06 PM
Wi fi connection
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Avatar of Hubo
Community Legend
2017-04-05 09:45 PM

Hey @kelaalek! Welcome to the community!

Could you take a look at these quick troubleshooting steps?

Offline_mode_twitterS.pngLet me know how you get on!

 

Have a nice day! 🙂

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Marked as solution

Avatar of Hubo
Community Legend
2017-04-05 09:45 PM

Hey @kelaalek! Welcome to the community!

Could you take a look at these quick troubleshooting steps?

Offline_mode_twitterS.pngLet me know how you get on!

 

Have a nice day! 🙂

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Avatar of kelaalek
Casual Listener
2017-04-06 01:25 PM

Hello and thanks for your reply! Yes, i have premium account and there are not devices set to offline. The app just keeps on showing there is something wrong and that didn't work!

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