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Can't download on my android smartphone since today, 5 July 2023

Can't download on my android smartphone since today, 5 July 2023

I just updated the app this morning, hoping to solve the issue I have on my Galaxy S7 since this morning: download button inop, like button works but doesn't store. The moment I click on a song the Like icon turns off. Everything works normal on my laptop windows version, my daughter doesn't have this problem on her Huawei. I cleared the cache, I restarted my phone, checked available space (3Go) wasted some time on the community forum and Faq to no success. I have a Premium Family account. Spotify is a work-tool for me and I need this offline capacity when travelling by plane, please help me!
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1 Reply

Hey there, welcome to the Spotify Community!

 

I understand that you are having issues with liking songs and downloads. Can you share a screen-recording here for me to take a better look?

 

You can also try a clean-install of the Spotify App. It tends to fix most issues easily. More about that here.

AmayySpotify Star
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