Can't have tablet features in my tablet!

[nnako2]

Hello.
I've read that spotify for tablets has almost the same features than at the PC (with free account). However, I installed spotify in my tablet (Chinese model, android 4.0 and 7 inches ) and I can only do the same as spotify for android mobile phones (only random). I use the tablet only at home and for this reason spotify decided to let tablet users listen to a song in particular (and so is said at the web) but I can't and feel very bad about that.
Any solutions? Thank you

[Joe]

I can only think that your device isn't being identified as a tablet. Exactly what model is it?

[nnako2]

Thank you for your answer. I thought so but I want it to recognise it. Sorry, it's not 4.0 but an Allwinner A20 android 4.2 dual core 4gb tabletpc 1GHz

[Joe]

Hmmmm.........I'm not sure how Spotify decides if a device is a tablet or not. Itt may be worth getting in touch with support by using contact form . If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly to speed things along.

[nnako2]

I don't know either but I read that people made some cheats for spotify to pretend their phones had 7 inches and therefore have the tablet version. So, as I have a 7 inches tablet, I don't understand why it's not working... I will try the contact form, thank you a lot.

[darkqueene]

I have the same problem. 7" tablet, 4.2JB, and stuck in phone mode. I've tried the contact form and just get an auto-reply, and it's really starting to upset me. Any other suggestions?

[Peter__]

Just reply directly to the automated email reply (even if it is from no-reply) and one of the support advisers will be in touch.