Can't listen to certain artist

[sh1bum1]

Hello,

I used spotify a long time for free. Now I purchased a test-account in the hope I could listen to actors without any songs. But seems like I can't, because of some ugly geo-blocking.

For example the Band: SCANDAL or KALAFINA

I can follow the band and I can see that they have 23.966 monthly listeners  but on my Smartphone I can't see any Songs. Why? When I click on 'radio' I just get an error message like :"Can't load radio channel at the moment".

Do you have any idea how I can listen to my favourite bands? My music taste is a little bit weird for a european, I listen mostly to Japanese/Chinese/Korean Music.

I purchased a test-membership for 3 months. I have premium.

Sadly I can't test this on my desktop, because spotify doesn't support html5 and I don't want to install the bloated client.

Thanks 

[Bittencourt]

Hi @sh1bum1, welcome to the community!

I'm sorry to hear about some of your favourite artists not being available to you. I know it's not funny when music is not available in your country, however it's not up to Spotify to decide this. The music label, artist, or legal owner decide where (and when) they want their music to be available.

There's not much you can do about it unless ask the artists to make it available in your country through their social networking pages.

Let me know if you need further help!

I am not sure why that music got suggested to you (maybe it just doesn't check if it's available to you).

I will ask around to give an answer on this question.

[sh1bum1]

Thank you for the Answer 🙂 One more question: So this means that my favourite artists are just not available in my country or are they not available in spotify at all? When I would be physically in Asia could I listen to these artists or not? What about a VPN for spoofing the location? Would this work?

[Bittencourt]

It really depends on the artist! 

For example, Kalafina. If you click here you'll see in which countries they are available. Only in a few unfortunately.

This is a great tool for you to search albums availability!

[Bittencourt]

You could try a VPN and it might work for you, but I shouldn't recommend it to anyone.

[hillahiroshi]

Sorry for my interuption

Will some top vpn apps like HMA Pro, Pisphone will work? I know some vpn won't help any in some cases I've never tried this before. Is it against the rule?

Thanks for any help.

[Bittencourt]

Hi @hillahiroshi,

As far as I'm concerned, using a VPN is not against Spotify's rules. We don't encourage you to use it though 🙂

[sh1bum1]

Hello, What I have tried is using different VPNs to different locations in Asia. But doesn't work. Is my Account connected to my location? This Geo-Blocking sucks.. Amazon Music seems to have the artists what I want, but they are missing other Artists that I want that are on spotify...

[Bittencourt]

Yes, your account is connected to your location, which might be hidden depending on the VPN you use.

[danwill21]

It really depends on the artist! 

For example, Kalafina. If you click here you'll see in which countries they are available. Only in a few unfortunately.

This is a great tool for you to search albums availability!

[Vanessa0304]

I am currently in Japan and I still cannot listen to Kalafina nor to any other Japanese artists I like. I have premium, and yet I can't access my favorite artists though being in the country. Spotify is just full of gaps and mistakes. I will soon quit the contract.