Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't log into my account!!!!

Can't log into my account!!!!

I have a new phone and tried entering my email address and password and tells me it's incorrect!!!! It won't let me log in under Facebook either!!!!!!! I know I have an account because I look at my debit card statement and I'm paying for it!!!!!

Reply
4 Replies

Hey @user-removed! Welcome to the Spotify Community. ^^

 

That's odd.

Have you tried to use your username instead of your email address in the login process?

Let me know how it goes! ^^

 

Peace

It's all figured out now so thanks!!

@user-removed

 

You're welcome! ^^

 

Peace

same for me .. My username has an swedish Ö and and the keybord do not support Ö. Try to use my email instead, it doesnt work, try facebook instead ..not working

Suggested posts