Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cannot log in

Cannot log in

i am trying to login using facebook on my ohone but every time the page comes up saying there is an error connection for the page i have tried reinstalling and logging in with my username but the comes up as incorrect

no idea what to do 

Reply
4 Replies

Hey! Welcome to the community ๐Ÿ™‚ 

 

Is the Facebook app on your phone up to date? (Check from the Facebook app settings rather than google play)

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

sorry but how do i check ?

I think you can only check from the google play store. Go there and just download facebook app. It should all happen automatically form there. Start the app and log in to facebook then you can close facebook and launch spotify.

 

Does that work for you?

i have managed to get in thank you just logged in without facebook but had the wrong username before thank you for your help

 

Suggested posts