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Chromecast - Failed to Log In

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Chromecast - Failed to Log In

Hi,

 

I have just bought a Chromecast which I am pairing with my android device. Connecting is easy; the first time I tried it worked I was playing music on my TV, but every other time since then I get the error "Log In Failed".

 

What is wrong? Is the service down?

 

I have done a factory reset on the chromecast and I still get the same issue.

 

Jon

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Accepted Solutions
Marked as solution

I was able to fix this by playing a playlist then connecting to the chromecast. It wasn't working for me when I tried to play a song from my library then connecting to chromcast. 

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10 Replies

can you try logging out of the app then back in again?

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What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Same issue here on when casting to chromecast, i tried logging in and out to no avail, this is a really annoying issue as i exclusively use spotify via chromecast

This doesn't work. My housemate's spotify also does not work - same error. 😞

Same problem

 

Anyone knows what's happening?

I'm having the same problem - tried rebooting phone, chromecast, logging out of all devices, resetting facebook/twitter connections - anything I could think of in terms of having a login function - and it just. doesn't. work.

 

On a side note the main 'help' page says this:

 

We're currently investigating some issues with users who are unable to log in or play music using Chromecast. 

 

Seems like that's a server issue. Hold on and hopefully the will be a fix soon.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

I have Chromecast v2. I can cast every other castable app without issue. The only one that I can't get to work is Spotify. The problem is obviously on their end. Not impressed that this can be left broken for so long.
Marked as solution

I was able to fix this by playing a playlist then connecting to the chromecast. It wasn't working for me when I tried to play a song from my library then connecting to chromcast. 

I had this exact issue.  No prior issues with casting Spotify until this last week.  Seems the issue for me was directly related to playing from Your Daily Mix.  As soon as I cast a playlist, it went through just fine.  Right after, I was able to swap to the Daily Mix.

worked for me also! strange issue!

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