Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Connection Problem

Connection Problem

Premium

Germany

Sony Xperia

Android

 

Hey Guys,

as the Subject already said, I have problems with my connection.

First of all, this problem occures only on my mobile phone and not when I use the windows application.

Spotify suddenly loaded very long when i searched songs and i wasnt able to play anything. Its like i would have a bad connection, but everything else worked well. The strange thing is, when i reinstall spotify everything works fine for about one or two days, but then suddenly from one moment to the othere the problem occures again. After the fifth reinstall of spotify I had it and so my last hope is the Support page.

Anyway thanks for the Help and stay healthy.

Reply
0 Replies

Suggested posts