Constant Crashing

[canderson2684]

Until recently, spotify worked perfectly on my Samsung Galaxy S4 running Android 4.4.2. After an update, it began crashing constantly. Opening the app displays a blank screen with the menu button in the corner. Then an error messages appears, informing me that "unfortunately, spotify has stopped". There has been at least one update since then, and the problem persists with version 2.2.0.636. This is particularly annoying as I had only recently subscribed.

[MattSuda]

Have you tried reinstalling the app?

[canderson2684]

Yes, several times. I have also restarted my phone (with the app installed and without), cleared all data and tried opening the app in various modes (flight mode, blocking mode ect) to determine whether the problem was in connecting. Nothing worked.

[Daniel]

Can you try without an SD card in your dvice?

[canderson2684]

That seems to have to solved it. Thank you.

[Daniel · Accepted solution]

Sounds like a corruption on your SD card. Try formatting it in a PC and then do another clean install to make sure the cache gets correctly set to the SD Card

[JJESPARZA]

Problemas en actualización de Spotify en Android:

Spotify no arranca, se queda en pantalla negra y solicita cerrar.

Ir a Ajustes > Administración de aplicaciones > Spotify > Borrar datos

Desinstalar Spotify

Reiniciar el dispositivo.

¡El problema continua¡

Solución:

Formatear la tarjeta SD o quitar la tarjeta SD.

Repetir el resto de la operación y 

¡FUnciona¡

JOSE