Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
How to disable "Shuffle Play" by default?
I know I can toggle the option as a Premium user, but this does not change the default play aciton.
Are you a premium user, but the app is in shuffle mode?
According to https://support.spotify.com
Spotify is aware of a service issue and they are working on a fix
Premium dropped to free? Post Here
I am a premium user and the app has Shuffle Play as the only way to play an Album.
I thought as a premium user, this big green Shuffle Play would change.
Oh, ok. There is a current service issue and I thought that was what you were talking about, but I guess not.
When you are going to play a playlist or album, make sure you select the first song in the list. Do not click on the green shuffle play button or it will turn on shuffle.
The shuffle play button cannot be turned off. It allows for easy shuffle play if desired.
If you want Spotify to get rid of the shuffle play button, add a kudo to this idea:
https://community.spotify.com/t5/Live-Ideas/Remove-the-darn-shuffle-play-button/idi-p/730903
Also check it's not enabled in the 'Now Playing' screen. Open up the now playing bar at the bottom and check the shuffle icon on the left isn't green (enabled).
That worked! Thanks so much! The default shuffle was driving me crazy, and I've been paying for Premium.
@Daniel wrote:Also check it's not enabled in the 'Now Playing' screen. Open up the now playing bar at the bottom and check the shuffle icon on the left isn't green (enabled).
The definitive answer? It can't be done? Changing the default setting? I'm a premium user for several years, but Spotify begins to annoy. Disappearing music - where is Neil Youngs Rust Never Sleeps gone, suddenly? - , hickups with Sonos (and our Dutch internetprovider Ziggo) and the Shuffle-button. I don't ever never want to shuffle music. Disabling shuffle per each playlist i understand. But i don't want it as default!! Apparantly that can't be done? That sucks big time. I want to listen to albums the way the artist made en meant them to be listened to!
Did that already. Thanks for that. But I would like to see the BIG button Shuffle changed to Play (and the shuffle-option as an extra (and therefore small)). As i understand it now that's impossible and to play without shuffle i'll have to disable shuffle once and start linear playing with the (very) small play-button.
Or simply tap any track to start playing from there.
Having this problem too....grr!!! Tried the u toggling option but it didn't work. Help! I can't run properly when I am moving from RPM 150 to my Christmas playlist!
Yep this is driving me crazy and I cannot untoggle the shuffle button....Listening to Springsteen back catalogue and his albums are a story that need to be played in order.....Help!!
Just tried re-install on my (old) iPad 2, but it didn´t help. Still that darned shuffle mode. No suggested metod works for me. Hate it!
This was driving me crazy--thank you!!
Good
Spotify became available in South Africa, so I decided to try it. I currently use Google Play Music as my main service.
Why does Spotify want me to shuffle everything all the time? It's super frustrating. Why is the button so big. How do I remove it?
Hey there you,  Yeah, you! 😁  Welcome - we're glad you joined the Spotify Community!  While you here, let's have a fun game and get…