Disattivare avvio automatico

[Pagetto]

Samsung Galaxy S10

Sistema operativo

(iOS 10, Android Oreo, Windows 10, ecc.)

La mia domanda o problema

Buongiorno a tutti, non ho notato che più persone hanno il problema dell'esecuzione automatica quando il telefono si collega a dispositivi bluethoot come cuffie o vivavoce in auto. 

abE' stato risolto questo problema? Se si come? E' insopportabile!

[Lyubka]

Hey @Pagetto,

Thank you for reaching out here in the Community. We hope you don't mind us answering in English as this is the official language of the forum.
 

We'd recommend that you look for "Music" in your Samsung Settings. Check if you had a routine set up for when the Bluetooth earbuds get connected. If you are experiencing this in your car as well - check out if you have Driving routine that includes Spotify. More info about Samsung routines and how to manage them can be found here. 

It's also a good idea to take a look at this thread as you can find a few setting options in the floating message that helped some users fix this.

Hope something here helps and does the trick for you, reach out if you need need anything else 🙂 

[Pagetto]

Grazie per la risposta ma non si riesce in nessun modo a bloccarla.
Leggo inoltre che questo problema lo hanno molte persone e nessuno ha
risolto. Il problema è soprattutto in auto. Non ho un sistema android ma
MMI di audi e non trovo impostazioni che blocchino l'esecuzione automatica
in nessuna funzione. Se non avete alternative con dispiacere dovrò
disisnstallare l'app. Per vostra conoscenza con Con Prime music non accade
questo errore.

Grazie, saluti.

[Lyubka]

Hey @Lyubka,

Thanks for getting back to us.

You've mentioned in the original post that you've noticed the issue is present when a phone is connected to Bluetooth devices and that might caused the confusion here. In any case, we'd suggest that you try the following: 

On your mobile device open Settings > go to App's > find the Battery setting and disable the option "Allow Background Activity". 

In case the above doesn't fix it, we'd recommend that you reach out to Audi MMI customer support team to get help with the Bluetooth configurations.

You can also check out different ways to connect Spotify to your car stereo for listening here.

Keep in mind that the behavior of the app when connected to Bluetooth device, including Audi MMI system varies based on the device involved. However, we’re constantly optimizing our app, so this behavior might change in future updates.

Hope this helps. Take care 🙂 

[Pagetto]

Grazie ma purtroppo non aiuta.
L'unico modo per fermarla è uscire dall'app ogni volta che si finisce di
utilizzarla. Sennò prevarica anche le altre app che trasmettono audio come
per esempio WhatsApp.

Grazie comunque ma credo debbano lavorarci gli sviluppatori.

[Lyubka]

Hey @Pagetto,

Thank you for your reply.

We appreciate you taking the time to share your feedback with us and we'll make sure to pass it onto the right team, as we always strive to improve your experience.

Hopefully you'll see if it gets improved but we can't guarantee when or if this will be addressed. In the meantime, we advise that you keep the app up to date with the latest version so that you don't miss out on any fixes.

Cheers! 

[nurdarios]

Hello

I have the same annoying experience with Spotify installed in my smartphone, the same briefly explained here by Pagetto. Please tell me what shall I do desctive the app.. I really thing that it's also dangerous because SPotify is playing automatically in the car's bluetooth and I have to turn off manually each time I finish a phonecall for exemple. I really don't like it .

[luca74]

Hello

I'm experiencing the same issue, either with my Toyota and we bluetooth headphones.

Nothing of the previous posts helps solving the issue.

[alexandercastagna]

Same issue here!
Every time I put away my Galaxy Buds+, Spotify automatically starts playing on the phone, even if it wasn't open before.
Quite annoying.
Any advice?

[Pagetto]

I have the same problem too...
The only solution is to exit the app when you're done using it.