Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Distorted audio

Distorted audio

Hello

 

After I switched phone from a Galaxy S7 Edge to a Galaxy s9+ I have had bad sound. The sound is distorted att voices is "shattered". 

I have tried cleaning cache both on the phone it self and in the app. I have done a complete reinstallation. I have also "de-attached" the older phones from the account. Nothing seems to help. I have the setting on extreme as I always have. If I play music from example Tidal it sounds great. So it's clearly something wrong with Spotify. 

Any suggestions what I can do more than I already have tried? More people having this problem either with S9 or Android Oreo?

Reply
0 Replies

Suggested posts