Does not save my songs

[salihavci35]

As usual I pressed the save button to save a song then I returned to songs but the song was not downloaded. I am not offline and I tried everything but songs stays non-downloaded as you see in the screen shot. Please help what should I do?

[Joe]

Is your age showing here as over 18?

[salihavci35]

What is the point of this question ?

[Joe]

It's an explicit track.

[salihavci35]

Oh sorry 😅. It is not about my age the problem is not only in explicit tracks but also in normal tracks.

[Joe]

There's a limit of 3,333 songs per device and 9,999 across all devices on an account. Is it possible you have reached this limit? What happens if you create a playlist, add some of the songs which haven't downloaded to it then download it?

[salihavci35]

I only have about 200 songs it is not possible for me to reach to limit and if I add a song to a playlist its downloads it but if I save it It does not.

[Daniel]

Also check your free space available on the device. If you have less than 10% then Spotify will not download.

[salihavci35]

I have enough space 😕

[Daniel · Accepted solution]

I'm confused about the 'Downloaded' toggle name.... I assume you are in 'Your Library -> Songs' screen, Correct?

Have you tried toggling the 'Download' switch off then back on again?

[salihavci35]

Yes your assume is correct and I tried to switch download button so many times but problem continues when I add a new song to my songs.

[Daniel]

I'm afraid I think the next step is a clean install; the guide below details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders, removing offline devices and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues