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I can download my songs but a few days later i have to download it again. It happens not just one time. It's more than two times in a month.

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1 Reply

Hey @Khiara_99, welcome to the Community!

 

What device, operating system, and Spotify version are you running? Also, how long has this been going on?

 

Do you have any cache clearing apps installed to your device?

 

Let us know.

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