Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

E6653 sony locks up on start

E6653 sony locks up on start

Plan

Premium 

Country

 uk

Device

Sony Xperia Z5 E6653

Operating system 

 Android 7.1.1

I have had too disable Spotify as after latest update when my phone restarts Spotify starts automatically streaming and seems to create havoc with my lock screen.

I have identified the issue as being with Spotify after several safe mode restarts.

 

Anyone have any ideas how to resolve this? 

Thanks 

 

 

Reply
1 Reply

Hey @grunkern, welcome to the Community!

 

Sorry to hear you're having trouble with this. We'll definitely be able to help out though.

 

What Spotify version are you running? Does this happen after performing a clean reinstall on your device?

 

Let us know how it goes.

Suggested posts