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Equaliser not working when starting and phone locked

Equaliser not working when starting and phone locked

Plan

Premium

Country

Australia

Device

Samsung Note 8

Operating System

Android 9

 

My Question or Issue

The equaliser in Spotify will not work if the device is paired when the lock screen is engaged. It only works when I open the phone with my fingerprint. 

 

This is frustrating as it automatically pairs and plays when I get in my car. I have to ensure I unlock the phone so the equaliser cuts in. 

 

Any ideas? 

 

Thanks

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