Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Followed artists disappeared

Solved!

Followed artists disappeared

Hi. I've spent a long time researching and following artists interested in, and now they've all disappeared. All saved tracks and playlists are still there, it's just all of my 'Followed' tags have gone. Any ideas why or how to get them back?
Many thanks!
Reply

Accepted Solutions
Marked as solution

Can you log out and back in again? If still occurring we may have to get support involved as they may be able to do something at the server level.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

View solution in original post

6 Replies

Hi there and welcome to the community,

 

Could you try doing a full reinstallation of the app, including removing your local cache/data files.


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


Hi. Thanks!
I reinstalled the app and deleted cache using the Cleanmaster app.
Unfortunately this hasn't worked.
Marked as solution

Can you log out and back in again? If still occurring we may have to get support involved as they may be able to do something at the server level.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

fantastic... logging out and back in worked! now i feel silly (that's just turning it off and on again right! ) many thanks for your help both of you, really appreciate it.


@Jordi wrote:

Hi there and welcome to the community,

 

Could you try doing a full reinstallation of the app, including removing your local cache/data files.



That does not work. My heavens. What a predictable suggestion.

They don't all disappear but I have followed artists that are randomly unfollowed too. Nothing's being done. Here's another thread on the subject, though it is not about "all" of them disappearing. Also, artists may show "Following" but don't show up in my "Artists" list.
https://community.spotify.com/t5/Help-Desktop-Linux-Windows-Web/Followed-artists-becoming-Unfollowed...

Suggested posts