Group session link not working

[#1]

When I start a group session and send the invite link to a friend, it only opens up Spotify but doesn't let them join the session

[Lyubka]

Hey there,

Thank you for reaching out here in the Community.

By saying that your friend is not able to join Group Session, you got us thinking that they might be logged into an account that doesn't have Premium. We'd recommend that you ask them to double check this. In order to do that, they'd need to go ahead and view plan and payments on their account page. They should see Premium there. 

If that's not what they're seeing, it's possible that your friend has 2 accounts with us. We'd suggest to take a look at this page to see what they can do to check if they have a second account.

If the above is not the case, it's a good idea to try again using different device or a different network. 

In any event, it's best to check this Spotify Answer to see what to do if something isn't working as expected with Group Sessions.

Hope this helps. If you have any questions or need anything else, the Community is here for you 🙂