Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

HTC Phone stays offline - cant access playlists

HTC Phone stays offline - cant access playlists

Hello.

My HTC Wildfire cant login to Spotify. I´ve got Premium and Spotify insists that I am offline, and thus I cannot play music.
I`ve tried to clear cache and uninstall and then reinstall but the problem remain.

 

What is the solution to my problem?

Reply
4 Replies

You can try to change your password, but sadly, there doesn't seem to be a real solution. I believe this solution worked for a few people (not including me though...)

I have the same problem it stays offline tryd everything but nothing worked ...
Annyone has a solution to this problem ?

 

Well, since the recent updates I haven't had any problems at all. Make sure you have the latest version. If that doesn't work, try removing the app completely and re-install it.

I have a HTC one X. I tried to reinstall and then change my password. Now it's working again. Don't know for how long though.

Suggested posts