Hardwell - United We Are Song crash spotify app

[Stramp81]

Hello guys. i listen the song United We Are and in the 30 secs aprox. the spotify app crash. I using Spotify in Android 6.0 version in my Galaxy S7.

[Joe]

Do you have the track available offline? What actually happens when spotify crashes - any error messages?

[Stramp81]

i testing with offline and online mode. In both cases the result its same. Spotify app show blank screen and without error message.

Thanks for you help.

[Joe · Accepted solution]

Once the track is in your cache or downloads, it won't be streamed so try clearing your cache and data from the spotify settings screen then log back into spotify and stream the track.

[user-removed · Accepted solution]

Joe is right, this sounds like a corrupted track issue.

[Stramp81]

thank you guys.