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Have Premium But Can't Select Songs

Have Premium But Can't Select Songs

Plan

Premium

Country

United States 

Device

TCL 20SE

Operating System

Android 11

 

My Question or Issue

I have premium and although I can play songs that I've directly searched for, I can't select songs within a playlist, especially a song radio station. I've cleared cache, logged out and logged back in, did a clean uninstall and reinstalled, but the issue still persists. This was not a problem a few days ago.

 

 

 

Reply
1 Reply

Hi there @mbeckyz0818,

 

Thank you for taking the time to post in the Community. You've done a great job with the troubleshooting so far!

 

Can you provide us a screen recording of what's happening when you try to select a song in a playlist? 

 

When it comes to the issue with the Radio - there's currently an ongoing issue about it here. You can leave a +Like and Subscribe to the idea to make sure that you don't miss any updates about it.

 

We'll keep an eye out for your reply.


Take care 🙂

JeremyModerator
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