I Cant get premium

[Javierxcastillo]

I try to buy the 3 months for $1 deal , but spotify doesn't let me , it just takes me back to the pay pal and / or credit card payment . Can anyone relate and help me ?

[rayfolksongs]

The same thing is happening to me.

[DasPeter]

Hello @Javierxcastillo & @rayfolksongs. Welcome to the Community!

Have your credit cards been charged?

If they have, please follow these steps:

• Check your subscription page. Verify if your account says Free or Premium. 
• If you're on Premium, try signing out and back into the app.
• If it says Free, check the receipt Spotify sends to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

If your credit card doesn't have any charges, try using a different explorer, incognito mode or another device to subscribe.

Hope this helps! ♫