Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
56803 Views
68 replies
25 likes

56803 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
4 weeks ago
Sumit_Ghosh
Casual Listener
28001 Views
5 replies
0 likes

28001 Views
5 replies
0 likes

Playlists and songs deleted

I've had Spotify premium for almost a week now, I love the app and everything it has, but one thing. Recently, when I download my own playlist and the songs from my library, suddenly they dissapear and they are not longer in the SD storage. This happ...

Chryslight
Casual Listener
I've had Spotify premium for almost a week now, I love the app and everything it has, but one thing. Recently, when I download my own playlist and the songs from my library, suddenly they dissapear a...
2016-06-19 5:18:50 AM
369 Views
0 replies
0 likes

369 Views
0 replies
0 likes

Discover Weekly playlist has not updated

My Discover Weekly playlist has not updated for two weeks. I have tried logging out/logging back in, clearing the cache on my device, and uninstalling/reinstalling. The playlist is still the same. Any help would be appreciated. I'm using Spotify 5.5....

eidolonjs
Casual Listener
My Discover Weekly playlist has not updated for two weeks. I have tried logging out/logging back in, clearing the cache on my device, and uninstalling/reinstalling. The playlist is still ...
2016-06-18 10:52:34 PM
2016-06-18 11:19:29 PM
user-removed
Not applicable
372 Views
3 replies
0 likes

372 Views
3 replies
0 likes

New tracks won't sync (local files pending)

New tracks that I add to playlists on my computer which I have stored on my computer are not being synced to my phone (Nexus 4) they're just grayed out. The phone is showing up in devices and all my other tracks which have synced successfully over th...

SeanP_96
Regular
New tracks that I add to playlists on my computer which I have stored on my computer are not being synced to my phone (Nexus 4) they're just grayed out. The phone is showing up in devices and all my ...
2013-09-29 11:29:05 PM
2016-06-18 9:16:22 PM
walzero
Newbie
3642 Views
12 replies
0 likes

3642 Views
12 replies
0 likes

Why does my phone freeze everytime I use the spotify app?

Hi, I hope someone can helt me solve this problem. Everytime or almost every time I use my spotify app, then the next time I push the powerbutton, my phone freezes and wont turn the screen on again. Hereafter I have to wait at least 2 minutes before ...

parilla81
Newbie
Hi, I hope someone can helt me solve this problem. Everytime or almost every time I use my spotify app, then the next time I push the powerbutton, my phone freezes and wont turn...
2015-01-28 12:20:12 PM
2016-06-18 6:33:43 PM
Adelhaim
Newbie
1189 Views
3 replies
2 likes

1189 Views
3 replies
2 likes

Can not login

I seem to have a issue whenever I have to sign back into Spotify. Both username and email are correct yet it wont reconized both. I tried resetting my password for both the registered email and username and it does not work. I even tried through the ...

Arxfab
Newbie
I seem to have a issue whenever I have to sign back into Spotify. Both username and email are correct yet it wont reconized both. I tried resetting my password for both the registered email and usern...
2016-06-18 4:45:22 PM
2016-06-18 4:56:01 PM
Astame
Community Legend
294 Views
1 replies
0 likes

294 Views
1 replies
0 likes

Solved!! Every time I try to search songs my whole Spotify closes out.

Every time I try to search for new music on Spotify the whole app closes out without a warning or error message

aowens31
Casual Listener
Every time I try to search for new music on Spotify the whole app closes out without a warning or error message
2015-01-20 11:57:55 PM
2016-06-18 10:05:32 AM
Tyärk
Newbie
4796 Views
3 replies
0 likes

4796 Views
3 replies
0 likes

Spotify keeps downloading my songs randomly

Spotify will keep downloading my songs but when I go offline none of my songs are available please help

olgaaacosta
Newbie
Spotify will keep downloading my songs but when I go offline none of my songs are available please help
2016-06-18 8:27:04 AM
2016-06-18 9:16:23 AM
ZorkII
Roadie
594 Views
1 replies
0 likes

594 Views
1 replies
0 likes

Pagamento spotify con gift card

Non riesco più a trovare la selezione dove posso aggiungere il code della gift card che ho acquistato

Nico99leprini
Newbie
Non riesco più a trovare la selezione dove posso aggiungere il code della gift card che ho acquistato
2016-06-18 8:00:43 AM
303 Views
0 replies
0 likes

303 Views
0 replies
0 likes

Not able to access from another country.

HeyIm from London and Im apparently in india. I was initially able to use spotify but today, suddenly I was logged out. And when I try logging in, it is showing up this message "your trying to log in from a different country."I went through all the p...

user-removed
Visitor
Hey Im from London and Im apparently in india. I was initially able to use spotify but today, suddenly I was logged out. And when I try logging in, it is showing up this message "your trying to log ...
2016-06-18 7:19:47 AM
229 Views
0 replies
0 likes

229 Views
0 replies
0 likes

Spotify - Android Auto - Offline mode questions

Hey guys, When i put Spotify in offline mode on my phone, then connect my car to Android Auto (Via Volkswagen app link) is there a way to tell what playlists are offline? If i choose a playlist which i know i have not downloaded, Android Auto will st...

Tacocatracecar
Regular
Hey guys, When i put Spotify in offline mode on my phone, then connect my car to Android Auto (Via Volkswagen app link) is there a way to tell what playlists are offline? If i...
2016-06-18 1:23:20 AM
2016-06-18 7:17:57 AM
osornios
Spotify Star
812 Views
1 replies
0 likes

812 Views
1 replies
0 likes

Solved!! Update 5.5 Problem On Samsung Galaxy S7 With Android 6.0

Hi,I am a non-premium user but everytime I try to shuffle play one of my playlists it comes up with a notice saying it is a premium feature and I need to upgrade. Then when you close the ad it pops up again! I can only get one of my playlists to actu...

MonkeyGuy888
Casual Listener
Hi, I am a non-premium user but everytime I try to shuffle play one of my playlists it comes up with a notice saying it is a premium feature and I need to upgrade. Then when you close the ad it pops...
2016-06-18 2:41:03 AM
2016-06-18 2:44:47 AM
MonkeyGuy888
Casual Listener
349 Views
1 replies
0 likes

349 Views
1 replies
0 likes

Marantz issues again SR 7009 - Plays and then disconnects and becomes undiscoverable

Marantz SR 7009 having issues with spotify again. this is becoming more and more annoying. it works for a minute then cuts out. causing the marantz network to disconnect. this was fixed previously but since the new update its doing it again. using an...

mgfusion
Newbie
Marantz SR 7009 having issues with spotify again. this is becoming more and more annoying. it works for a minute then cuts out. causing the marantz network to disconnect. ...
2015-11-21 10:28:57 PM
2016-06-18 1:45:37 AM
StuDarke
Newbie
325 Views
1 replies
0 likes

325 Views
1 replies
0 likes

Please add ability to re-order playlist tracks without a desktop PC.

Hello, I have a Chromebook, and I have an Android phone, but I cannot perform such a simple task as re-ordering the songs within my playlist. People have been asking for this for years and it is such a simple, and necessary, feature. It's really frus...

theradpotato
Casual Listener
Hello, I have a Chromebook, and I have an Android phone, but I cannot perform such a simple task as re-ordering the songs within my playlist. People have been asking for this for years and i...
2016-06-17 7:39:09 PM
2016-06-17 12:59:13 AM
theradpotato
Casual Listener
415 Views
4 replies
2 likes

415 Views
4 replies
2 likes

# offline songs

I'm using: - Windows PC with no offline available songs- iOS iPad with offline available songs- Android smartphon with offline available songs Mainly I use offline songs on my Android smartphone. The limit of offline available songs is 3.333 per devi...

sven74muc
Casual Listener
I'm using: - Windows PC with no offline available songs - iOS iPad with offline available songs - Android smartphon with offline available songs Mainly I use offline songs on my A...
2016-06-13 11:33:24 AM
2016-06-17 12:47:28 AM
ZorkII
Roadie
243 Views
1 replies
0 likes

243 Views
1 replies
0 likes

"No more space on this device" and "waiting for download"

I've had the same problem dude and I have the same situation except I have a Samsung galaxy S4 and a 128GB SD card and I set my storage to go there and it keeps saying "waiting to download" or "there is not enough space on this device" which is so fr...

renevargas190
Casual Listener
I've had the same problem dude and I have the same situation except I have a Samsung galaxy S4 and a 128GB SD card and I set my storage to go there and it keeps saying "waiting to download" or "there...
2016-06-15 9:04:51 AM
2016-06-17 12:29:06 AM
ZorkII
Roadie
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

High Data Usage

I saw threads about high usage on iOS but nothing for Android phones. What is the deal with Spotify eating all my data? I've used over 3GB and still have a week to go. I never use that much. Ever. I only listen to Spotify in the car for maybe 30 mins...

JennyBee
Newbie
I saw threads about high usage on iOS but nothing for Android phones. What is the deal with Spotify eating all my data? I've used over 3GB and still have a week to go. I never use that much. Ever. I ...
2016-06-17 2:15:27 AM
2016-06-17 12:07:34 AM
ZorkII
Roadie
625 Views
1 replies
0 likes
Android
data usage

625 Views
1 replies
0 likes

Downloaded playlists do not play in offline mode

Currently, none of my downloaded playlists will play while in offline mode; they require an internet connection in order to play any song, even though the green download arrow appears next to every song. This should not be the case, as the "available...

cfeller
Newbie
Currently, none of my downloaded playlists will play while in offline mode; they require an internet connection in order to play any song, even though the green download arrow appears next to every s...
2016-06-17 10:27:14 PM
2016-06-17 11:04:15 PM
Astame
Community Legend
255 Views
1 replies
0 likes

255 Views
1 replies
0 likes

Spotify switching to other devices

I am using a free trial of spotify premium (thanks starbucks!) Yet I noticed that whenever I'm driving and listening to spotify on my Samsung s7 randomly the playback device switches over to someone else. So I could be listening to Nirvana and all of...

Angelfaye101
Newbie
I am using a free trial of spotify premium (thanks starbucks!) Yet I noticed that whenever I'm driving and listening to spotify on my Samsung s7 randomly the playback device switches over to someone ...
2016-06-17 8:57:00 PM
2016-06-17 10:05:14 PM
user-removed
Not applicable
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

Problema

Por que minhas músicas foram apagadas?

gpiinheiro
Newbie
Por que minhas músicas foram apagadas?
2016-06-17 9:14:28 PM
172 Views
0 replies
0 likes

172 Views
0 replies
0 likes

Stereo music

I have a galaxy S6 phone and i use a stereo plug to conect spotify to the radio in my car. I only hear music in left set of speakers.I have a premium accountWhen i play a MP3 file in the same way, i hear it full stereoI need help

ghofmanno
Newbie
I have a galaxy S6 phone and i use a stereo plug to conect spotify to the radio in my car. I only hear music in left set of speakers. I have a premium account When i play a MP3 file in the same...
2016-06-17 8:08:34 PM
232 Views
0 replies
0 likes

232 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts