Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi seb_dup2,
Does any music play when you tap a song to listen to? If you are a free mobile spotify user then when you try to play songs from a specific artist is will shuffle.
-Randy
Hi @seb_dup2 , welcome to the community!
You can try logging out/logging in, it usually solves the problem.
If it doesn't work for you, you should reinstall the app.
@Daniel can you help?
Can you confirm if you are a feee user or premium?
Are you able to navigate throughout Spotify menus like searching artists, accessing settings, playlists, etc... without any issues?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…