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I can't pay for premium and i have used different cards

I can't pay for premium and i have used different cards

I need to hear music like now
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1 Reply

Hi there @nikichartomatzi2001,

 

Thanks for posting in the Community!

 

I get that you're experiencing payment issues. Do you get a specific error message when trying to enter your payment info? If yes, please send a screenshot of the error message, so we can advise you better.

 

Also, a good idea is to check the validity of your cards and then try entering your payment details using a private/incognito window of your browser, as this is more secure and helps with removing any possible issues with cached info in your browser.

 

Finally if nothing of the above helps, please check out our detailed support article on the topic of failed payments here.

 

Hope something here helps and does the trick for you, reach out if you need more help!

Kiril Moderator
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