I can't play new songs and only can listen my lists shuffled

[Tunde2019]

Plan

Free

Country

Hungary

Device

Samsung Galaxy

Operating System

Android

My Question or Issue

I registered on Spotify 10 days ago. Everything was OK, I made playlists, searched for new songs and albums and liked them, etc. I was able to listen my playlists on normal or shuffled mode. Yesterday was the day when I heard the first ad between two songs, and since then everything went wrong. I can't see the song list of my playlists, I can't choose the song I want to listen, I only can play them in shuffled mode. I have an "edit playlist" button, but when I go on to this mode, I can listen only some seconds of the songs.

When I search for a new song, I can't play it until I like it. An when it is an album I can listen it only shuffled mode, I can't see the song list of the album.

The funny thing, that on my laptop I can use Spotify normally. I see de detailed song list in my playlist, I can play them in any order - but I can't play them shuffled. When searching, I can listen the song without liking it, and I see the complete song list of the albums. So I don't really understand what's wrong with my mobile phone?

[Emilia_8]

That's how Free Spotify works on mobile. You could use the premium functions at first, because every new user gets free week of premium. 

When you use your laptop, you don't need Premium account to access all the functions, but you will get ads. 

[Tunde2019]

Thanks for your quick answer! I mainly (99%) want to listen songs on my mobile phone. I do not mind at all, if I must listen ads from time to time. Probably, I would have got Premium after a couple of weeks or months, if I had been bored with ads. 🙂 But if Spotify say "Hey, you CAN'T USE Spotify without Premium" it's far too aggressive for me, and very ridiculous, too. I'm very-very dissappointed. 😞

[Petya]

Hye @Tunde2019, 

Thanks for reaching out! 

@Emilia_8 is right about the first week of Premium. That's why now playing songs on mobile is different than in the beginning. 

Anyway, what happens when you try to press Shuffle on your laptop - do you see it grayed out?

We'll be keeping an eye on your reply 🙂