Samsung Galaxy S10: Music Stops Playing After Screen Is Locked on Bluetooth

[DakotaDaurio11]

Plan

Premium

Country

United States

Device

Samsung Galaxy S10

Operating System

Android 9 Pie

My Question or Issue

My music will stop playing a few seconds after I lock my screen. It seems to only be happening on Bluetooth, as when I disconnect it seems to work just fine and the music does not stop playing. It doesn't matter whether or not the song is downloaded or not, and I have tried suggestions from other similar posts such as turning off battery saver mode, but nothing seems to work. Any help would be much appreciated.

[Nico]

Hey @DakotaDaurio11! Welcome to the Spotify Community. ^^

That doesn't sound cool.

Please be aware that this issue is already under investigation.

Be sure to check and  +VOTE on this ongoing issues thread out to stay updated on this. ^^

Peace

[Tophu]

I have this issue with no bluetooth device connected as well.

I noticed on the lock screen if you start and stop on the music controls it will fix itself but its not great if youre in a rush or in a situation you can't reach your phone safely 

[Petya]

Hey @Tophu,

Thanks for bringing this to our attention!

Please check out the steps in this post and follow them in the exact same order as listed. Let us know if that helps.

We're here for you 🙂