Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I downloaded music to my SD card but spotify keeps trying to redownload to internal storage

I downloaded music to my SD card but spotify keeps trying to redownload to internal storage

Device

Moto G Power

Operating System

Android 11

My Question or Issue

I left amazon because it kept messing up my downlaoded music on my SD card, now the same thing is happening with spotify. =( i have bought a new SD card, done multiple clean reinstalls, checked SD card for errors, etc. seems to do so when spotify restarts
I am poor and have a poor phone with very limited internal storage, and a huge music collection. storing on internal is not an option. need downloads for backpacking in the mountains
A feature that would have you confirm if you wanted to switch storage devices instead of it automatically doing so would fix the problem.

Reply
1 Reply

Hi there @OutdoorsInTheRockies,

 

Thanks for reaching out about this in the Community!

 

This issue is largely depended on your device itself. It happens when after a restart your phone clears app cache in which is stored where Spotify and other apps should download content.

 

Since you've already replaced your SD card and have tried regular troubleshooting methods, I'd recommend checking the solution offered by @lucasknie here

 

I'd also suggest you check your phone for any app that clears cache automatically. This could be any cleaner or performance booster app. Try switching off the cache clearing for Spotify.

 

Hope this helps.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts