Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I made a purchase but it came incorrect

I made a purchase but it came incorrect

 

I made the adhesion of the promotion 1.99 for 3 months joined today 29/11/16 I made the cancellation to not come charging the other months because I will only be without internet during this period but the validity is until 2/28/17, and already I received an email confirming payment of 1.99 

 

2016-11-29.png
Reply
1 Reply

The payment for the first three months of 1.99 is payable at the start and the next full payment will be taken in three months time unless you cancel (which you say you have done). Not too sure I understand the problem as everything seems correct to me.

Suggested posts