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Is this a bug lol

Is this a bug lol

 

My Question or Issue

 Look at the pic

Screenshot_20180708-181831_Spotify.jpg
Reply
25 Replies

HOW I can fix**bleep**

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

I do it Ardly but still dont Working 

Please provide me more information so I can help.

What version of Spotify, what version of OS, the device model?

Are you an the Free or Paid Plan? Does it happen with another accoun or another device?

Thanks in advance ๐Ÿ™‚

Premium Version  and News os

Screenshot_20180708-191947_Spotify.jpg

Thank you but it is not enough to be able to help you on your issue.

 

Please try to go to Settings in Your Library tab, look for Playback section and switch Hide Unplayable Songs to off. There might be several reasons why you are getting that message. 

 

Spotify wants all the worldโ€™s music on Spotify. However, some artists and tracks aren't currently available. Sometimes agreements canโ€™t be reached with the artist or label or a change may happen in music ownership.

However, please know thousands of albums and artists are added to Spotify every day. If you canโ€™t find an artist youโ€™re looking for, they may appear (or reappear) soon.

In the meantime, feel free to contact the artist or their label to ask when they plan to be on Spotify. Thanks!

._.

Screenshot_20180708-193855_Spotify.jpg

Hey @Zaki100,

 

Please go again to Settings and look for Explicit Content. If it is off switch it on.

Try it and tell me how that goes.

 

Thanks!

Wehere i can find it lol i dont see it 

Hey @Zaki100,

 

It is right inside Settings, just below Playback. Look at the image below:

 

IMG_0391.jpg

 

 

I find only this

Screenshot_20180708-202006_Spotify.jpg

Hey @Zaki100,

 

Please, not inside Playback but in Settings right where I showed you ๐Ÿ™‚

Try to tap on the songs there and you should get a promt. Tap on the green option which will send you to the option you are having a hard time finding ๐Ÿ™‚

U mean this Dude i can **bleep**ing find it im So mad hhhhhh

Screenshot_20180708-203310_Spotify.jpg

Hey @Zaki100,

 

Please follow the steps from my images below:

 

1.Explicit content is turned off. Therefore songs that have Explicit label won't play and will be greyed out. Just like in the picture you sent me.

11

 

As you can see from the image below they are greyed out (just like the screenshot you sent me earlier)22   

 

After tapping on an of the songs I get this prompt. When I tap on the green option, Go To Settings I will be sent to the Explicit Content option.33

 

As you can see now I am back at this specific setting. Now just turn it on and get back to that playlist.44

 

After you do enable that option you can now play those songs that have Explicit label on them. As you can see now I am able to play them without any issues.55

 

I tried my best to recreate this issue for you. Another scenario is that those songs are not available at your country. 

Spotify wants all the worldโ€™s music on Spotify. However, some artists and tracks aren't currently available. Sometimes agreements canโ€™t be reached with the artist or label or a change may happen in music ownership.

However, please know thousands of albums and artists are added to Spotify every day. If you canโ€™t find an artist youโ€™re looking for, they may appear (or reappear) soon.

In the meantime, feel free to contact the artist or their label to ask when they plan to be on Spotify. Thanks!

 

Hope I was able to help ๐Ÿ™‚

Wehen i Glรผck  Shuffle is notigh Comming out

I click this and share for expilct But find notigh

Screenshot_20180708-214803_Spotify.jpg

Please try another account and see if that helps.

It has nothing to do with Shuffle ๐Ÿ™‚

HOW I get here 

large.jpg

It is inside Settings as I showed you before. Just try to look inside Settings in different places if you can't find it.

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